Supplemental Billing Process

Modified on Mon, 24 May 2021 at 03:58 PM



 
 

 

 


 
 

Supplemental Billing Instructions

 












TO MassBilling

Open TOMassBilling. Log in. Select the Server and current tax Database for the billing. Click OK.

 

 

Click the Mass Statements button.

 

 


 

 

Step 1. Select an Existing Billing or Create a New Billing

This step will allow you to either create a new Mass Billing or work with an existing Mass Billing. Begin by creating a new billing. There are at least two separate billings required in October. Create an October Single Owner billing (for Owners without Fids) and an October Fid billing. If an informational copy is necessary for those owners with Fids, create a third billing as well. 

 

Best practice, create one billing and complete all steps. When complete, create the second billing and complete all steps.

 

 

 

Click Next. 

 

 

Step 2: Set the Billing Type as Supplemental

 

Select Billing Type “Supplemental”. Click OK and continue.

 

Select Statement Type “Current”. Make sure that the Year is the tax year to be billed. The Statement Date defaults to the current date. When all is satisfactory, click Next.

 

 

 

 

Step 3: Load List of Accounts to be Billed

Select Load Method “By Roll Tape”.  Click the Load Billing Records button. 

 

 

A pop-up appears. Select the Tape to load. Click Select Accounts.

 

 

 

Once the accounts have been loaded, the popup will disappear. 

 

 

Check the Accounts in Account List. Please confirm that this number is reasonable for the billing! If the number does not seem to make sense, make sure that the load was done correctly. If it has and the number is still not right, please call Support at Spindlemedia. 

At this point the Accounts in Account List should reflect the number of accounts pulled for the billing.

 

 

The View/Edit Billing Records button on the right will display the list of accounts included. 

 

 

Click the View/Edit Excluded Accounts. For this demo, there should be no excluded accounts at this point. If certain accounts need to be excluded, enter the account and year, and then hit enter while the cursor is in the year box. The account will then list in the main box.

 

 

Step 4: Specify Statement Recipients

This step allows selection of the billing recipients. At this point no filters are on the account list. The usual practice is to send statements to Owners ONLY for All Accounts (even accounts with Fids). Select the appropriate recipient.

 

 

Definitions of the selections:

 

Send statements to Owner ONLY for All accounts (even accounts with Fids)

            Every tax payer with a balance due gets a statement. 

 

Sent statements to Owner for Single Owner Accounts

Only tax payers that do not have a Fiduciary associated with their account who send in their own payments will get a statement.

 

Send Fiduciary statements

All accounts that are cross referenced to a Fiduciary in TaxClient will be included. All fiduciaries in the system will be included, and the statements will be sent to the fiduciaries listed on the accounts.

 

Send Fiduciary statements for a single Fiduciary

Select this, enter the Fiduciary Number in the box. Statements will be created for all accounts associated with this Fiduciary. They will be sent to the Fiduciary.

 

 

Send statement to Owner for Fiduciary Accounts (“Informational Copy”)

            All accounts associated with a Fiduciary in TaxClient will receive a courtesy

 statement.

*****Please note that a remark must be added in step 6 or 7 to alert the taxpayer that this is an informational copy only. Please insure the comment is in place, or duplicate payments may appear from the taxpayer as well as the Fiduciary.

 

Use Advanced Recipient options

Special instructions exist for this option. Please discuss with Support before using this option.

 

Send Owner Number Statements

            At this writing, this function is not in use.

 

 

Step 5: Pre-Process the Accounts

 

This step allows the exclusion of several different kinds of accounts. 

 

Note that if an account is excluded from the Supplement, no correspondence will be set on the account.  

 

If the defaulted settings are not those desired, click Clear All then select only those items that need to be excluded from the billing. 

 

 

If any accounts were entered into the Excluded List by way of the View/Edit Excluded Accounts button referenced in Step 3, check the Filter Accounts in Excluded List box. Note: These accounts will be ignored unless the box is checked.

 

Check the Substitute Alternate Address in Owner File if desired.

 

If no statements are to be sent with either a total balance or levy of less than a certain amount, fill in those amounts. Again, opting to exclude these accounts means that no correspondence will be set. 

 

For special exclusions and advanced sorting options, please contact Spindlemedia for support.

 

When all of Step 5 has been set, click the Pre-Process Accounts button. When Pre-Processing is complete, a pop-up will appear that says “Preprocessing completed at (date and time done).  Click the OK Button.

 

  This box is for example only, please look for a current date and time.

 

At this point the numbers have filled in for the Total/Distinct/Included Accounts in MassBilling Table. This supplement had 999 items, there are 743 distinct accounts in the list, and after the filtering for no balance or no levy, 720 accounts remain in the list.

 

 

If any changes are made to the billing, please remember to Pre-Process again. If this step is omitted for a redone billing, the original filters will be in place. 

 

 

Reports

To verify the Record counts, click Reports (above the Record counts block), then click Exception Reports.

 

 

This box opens up. 

 

 

 

Click Select All, the output desired, and then click Run Report.

 

 

 

The accounts included in the billing appear first. These accounts are those selected in Step 3 that have not been filtered out by any selections made to this point. There are several pages in this portion of the report.

 

 

There are several exception reports for specific exclusions. If the account was excluded by one of these, it will appear on the specific exclusion report. Inclusions and exclusions selected all appear in one report.

 

 

 

 


Step 6: Generate Statements

This step combines the filtered and sorted information with the template. At this point, it is possible to add extra statements to the statement. This step defaults to unchecked options and blank statement lines. These entries are for the demonstration only.

 

 

Once the desired statements have been added, click the Generate Statements button. When this is complete, this popup appears.

 

 This picture is for demo purposes only. Check for current date.

 

The number of statements to be printed is listed in the last line of the Record counts block now shows the number of Statements in the Statement Tables. 

 

 

Note: If it is necessary to return to previous steps and make changes, please remember to repeat clicking the Generate Statements button or the output will not change regardless of settings.

 

Step 7: Print or Export Statements

 

 

To Print Statements, click the Print Statements button. 

 

 

Click the desired settings for the print job. Add an Extra Remark if necessary.

 

The Statement Range allows the job to be printed in one large or several smaller lots. Depending on the output printer, the job can be divided. Print 1 – 500, then print 501 – 1000. Be careful not to skip or duplicate statements. Select 1 – 3 for use in setting the Label position.

 

The Label Position allows the address to be moved up or down, and side to side to fit the window envelope. Top 2, Left 10 fits most window envelopes. Most defaults will fit a normal mailing envelope. Contact Spindlemedia if the “Send To” address does not fit.

 

Print Options allows for duplex printing if the output printer allows for this.

 

Finally, the output allows for a Preview to inspect statements. Use this before wasting paper. Exporting the statements is another good way to inspect them. Select Printer or Export after the inspection of the Preview.

 

Click Print Statements when all settings are in.

 

 

 

The History should display on the back. 

 

 

 

 

 

 

 

 

 

 

Export the File

Click the Export Statement To File.

 

This window opens. Browse to the output file. 

 

Click the Browse button […] Browse to the folder and save name the output.

Select the file type. Please ensure that you have created the file specific to your location. Flat file is a data file, Flat file (KPT)  displays data in statement layout, and the Image File saves images of the statements.

 

Click Finish. The file resides in the folder. Name the folders and files per local policy.

 

 

 

The Billing Is Not Complete Until the Correspondence is Set!

Once the billing has been thoroughly checked, don’t forget to set the Correspondence records on the accounts. This is a separate step so that only one correspondence is created per billing even if the billing has been repeatedly pre-processed and generated. Click the Create Correspondence button.

Check the Dates and Billing name. Click the Create Correspondence button.

This pop-up allows an exit if necessary.

When the correspondence records are in place, this pop-up appears.

 

This billing is now complete. A record like this will appear with the appropriate “Last Modidfied By”on each account included in the billing. This will say 10s5gl34 once set.

Please do not perform this step until the billing has been inspected and is correct. It needs to be done only one time. Please don’t omit this step or there will be no documentation on the account that a statement has been sent.

1005 Long Prairie Road • Suite 200

Flower Mound, Texas

Phone 972-538-3750 • Fax 972-538-3751

 

Last Revised:  5/24/2021

 
 

 

Supplemental Billing Instructions

 

Supplemental Billing Instructions. 1

TO MassBilling.. 2

Step 1. Select an Existing Billing or Create a New Billing.. 3

Step 2: Set the Billing Type as Supplemental.. 4

Step 3: Load List of Account to be Billed.. 5

Step 4: Specify Statement Recipients. 7

Step 5: Pre-Process the Accounts. 9

Reports. 11

Step 6: Generate Statements. 13

Step 6: Generate Statements. 13

Step 7: Print or Export Statements. 14

Export the File.. 17

The Billing Is Not Complete Until the Correspondence is Set! 20


TO MassBilling

Open TOMassBilling. Log in. Select the Server and current tax Database for the billing. Click OK.

 

 

Click the Mass Statements button.

 

 


 

 

Step 1. Select an Existing Billing or Create a New Billing

This step will allow you to either create a new Mass Billing or work with an existing Mass Billing. Begin by creating a new billing. There are at least two separate billings required in October. Create an October Single Owner billing (for Owners without Fids) and an October Fid billing. If an informational copy is necessary for those owners with Fids, create a third billing as well. 

 

Best practice, create one billing and complete all steps. When complete, create the second billing and complete all steps.

 

 

 

Click Next. 

 

 

Step 2: Set the Billing Type as Supplemental

 

Select Billing Type “Supplemental”. Click OK and continue.

 

Select Statement Type “Current”. Make sure that the Year is the tax year to be billed. The Statement Date defaults to the current date. When all is satisfactory, click Next.

 

 

 

 

Step 3: Load List of Accounts to be Billed

Select Load Method “By Roll Tape”.  Click the Load Billing Records button. 

 

 

A pop-up appears. Select the Tape to load. Click Select Accounts.

 

 

 

Once the accounts have been loaded, the popup will disappear. 

 

 

Check the Accounts in Account List. Please confirm that this number is reasonable for the billing! If the number does not seem to make sense, make sure that the load was done correctly. If it has and the number is still not right, please call Support at Spindlemedia. 

At this point the Accounts in Account List should reflect the number of accounts pulled for the billing.

 

 

The View/Edit Billing Records button on the right will display the list of accounts included. 

 

 

Click the View/Edit Excluded Accounts. For this demo, there should be no excluded accounts at this point. If certain accounts need to be excluded, enter the account and year, and then hit enter while the cursor is in the year box. The account will then list in the main box.

 

 

Step 4: Specify Statement Recipients

This step allows selection of the billing recipients. At this point no filters are on the account list. The usual practice is to send statements to Owners ONLY for All Accounts (even accounts with Fids). Select the appropriate recipient.

 

 

Definitions of the selections:

 

Send statements to Owner ONLY for All accounts (even accounts with Fids)

            Every tax payer with a balance due gets a statement. 

 

Sent statements to Owner for Single Owner Accounts

Only tax payers that do not have a Fiduciary associated with their account who send in their own payments will get a statement.

 

Send Fiduciary statements

All accounts that are cross referenced to a Fiduciary in TaxClient will be included. All fiduciaries in the system will be included, and the statements will be sent to the fiduciaries listed on the accounts.

 

Send Fiduciary statements for a single Fiduciary

Select this, enter the Fiduciary Number in the box. Statements will be created for all accounts associated with this Fiduciary. They will be sent to the Fiduciary.

 

 

Send statement to Owner for Fiduciary Accounts (“Informational Copy”)

            All accounts associated with a Fiduciary in TaxClient will receive a courtesy

 statement.

*****Please note that a remark must be added in step 6 or 7 to alert the taxpayer that this is an informational copy only. Please insure the comment is in place, or duplicate payments may appear from the taxpayer as well as the Fiduciary.

 

Use Advanced Recipient options

Special instructions exist for this option. Please discuss with Support before using this option.

 

Send Owner Number Statements

            At this writing, this function is not in use.

 

 

Step 5: Pre-Process the Accounts

 

This step allows the exclusion of several different kinds of accounts. 

 

Note that if an account is excluded from the Supplement, no correspondence will be set on the account.  

 

If the defaulted settings are not those desired, click Clear All then select only those items that need to be excluded from the billing. 

 

 

If any accounts were entered into the Excluded List by way of the View/Edit Excluded Accounts button referenced in Step 3, check the Filter Accounts in Excluded List box. Note: These accounts will be ignored unless the box is checked.

 

Check the Substitute Alternate Address in Owner File if desired.

 

If no statements are to be sent with either a total balance or levy of less than a certain amount, fill in those amounts. Again, opting to exclude these accounts means that no correspondence will be set. 

 

For special exclusions and advanced sorting options, please contact Spindlemedia for support.

 

When all of Step 5 has been set, click the Pre-Process Accounts button. When Pre-Processing is complete, a pop-up will appear that says “Preprocessing completed at (date and time done).  Click the OK Button.

 

  This box is for example only, please look for a current date and time.

 

At this point the numbers have filled in for the Total/Distinct/Included Accounts in MassBilling Table. This supplement had 999 items, there are 743 distinct accounts in the list, and after the filtering for no balance or no levy, 720 accounts remain in the list.

 

 

If any changes are made to the billing, please remember to Pre-Process again. If this step is omitted for a redone billing, the original filters will be in place. 

 

 

Reports

To verify the Record counts, click Reports (above the Record counts block), then click Exception Reports.

 

 

This box opens up. 

 

 

 

Click Select All, the output desired, and then click Run Report.

 

 

 

The accounts included in the billing appear first. These accounts are those selected in Step 3 that have not been filtered out by any selections made to this point. There are several pages in this portion of the report.

 

 

There are several exception reports for specific exclusions. If the account was excluded by one of these, it will appear on the specific exclusion report. Inclusions and exclusions selected all appear in one report.

 

 

 

 


Step 6: Generate Statements

This step combines the filtered and sorted information with the template. At this point, it is possible to add extra statements to the statement. This step defaults to unchecked options and blank statement lines. These entries are for the demonstration only.

 

 

Once the desired statements have been added, click the Generate Statements button. When this is complete, this popup appears.

 

 This picture is for demo purposes only. Check for current date.

 

The number of statements to be printed is listed in the last line of the Record counts block now shows the number of Statements in the Statement Tables. 

 

 

Note: If it is necessary to return to previous steps and make changes, please remember to repeat clicking the Generate Statements button or the output will not change regardless of settings.

 

Step 7: Print or Export Statements

 

 

To Print Statements, click the Print Statements button. 

 

 

Click the desired settings for the print job. Add an Extra Remark if necessary.

 

The Statement Range allows the job to be printed in one large or several smaller lots. Depending on the output printer, the job can be divided. Print 1 – 500, then print 501 – 1000. Be careful not to skip or duplicate statements. Select 1 – 3 for use in setting the Label position.

 

The Label Position allows the address to be moved up or down, and side to side to fit the window envelope. Top 2, Left 10 fits most window envelopes. Most defaults will fit a normal mailing envelope. Contact Spindlemedia if the “Send To” address does not fit.

 

Print Options allows for duplex printing if the output printer allows for this.

 

Finally, the output allows for a Preview to inspect statements. Use this before wasting paper. Exporting the statements is another good way to inspect them. Select Printer or Export after the inspection of the Preview.

 

Click Print Statements when all settings are in.

 

 

 

The History should display on the back. 

 

 

 

 

 

 

 

 

 

 

Export the File

Click the Export Statement To File.

 

This window opens. Browse to the output file. 

 

Click the Browse button […] Browse to the folder and save name the output.

Select the file type. Please ensure that you have created the file specific to your location. Flat file is a data file, Flat file (KPT)  displays data in statement layout, and the Image File saves images of the statements.

 

Click Finish. The file resides in the folder. Name the folders and files per local policy.

 

 

 

The Billing Is Not Complete Until the Correspondence is Set!

Once the billing has been thoroughly checked, don’t forget to set the Correspondence records on the accounts. This is a separate step so that only one correspondence is created per billing even if the billing has been repeatedly pre-processed and generated. Click the Create Correspondence button.

Check the Dates and Billing name. Click the Create Correspondence button.

This pop-up allows an exit if necessary.

When the correspondence records are in place, this pop-up appears.

 

This billing is now complete. A record like this will appear with the appropriate “Last Modidfied By”on each account included in the billing. This will say 10s5gl34 once set.

Please do not perform this step until the billing has been inspected and is correct. It needs to be done only one time. Please don’t omit this step or there will be no documentation on the account that a statement has been sent.

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