1. Click the PAYMENTS tab.
2. Select the User from the dropdown to choose the username the batch is under. Uncheck the Open Only box if the batch is closed.
3. Click SEARCH and select the Batch that needs to be reversed.
4. Click the REVERSE button.
5. Click the + OPEN BATCH tab to open a Reversal batch.
6. Select Reversals under the Batch Type. Click the SAVE CHANGES button.
7. Check the box next to the payment amount and click the REVERSE PAYMENT button.
