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Requester
Subject
Description
Type
...
New User Request
Question
Incident
Problem
Feature Request
Maintenance
<div class="control-group ticket_section"> <label class=" required control-label cf_new_user_first_name_850773-label " for="helpdesk_ticket_cf_new_user_first_name_850773">New User First Name</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_new_user_first_name_850773]" id="helpdesk_ticket_custom_field_cf_new_user_first_name_850773" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_new_user_last_name_850773-label " for="helpdesk_ticket_cf_new_user_last_name_850773">New User Last Name</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_new_user_last_name_850773]" id="helpdesk_ticket_custom_field_cf_new_user_last_name_850773" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_new_user_email_850773-label " for="helpdesk_ticket_cf_new_user_email_850773">New User Email</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_new_user_email_850773]" id="helpdesk_ticket_custom_field_cf_new_user_email_850773" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_assigned_groups_850773-label " for="helpdesk_ticket_cf_assigned_groups_850773">Assigned Groups</label> <div class="controls "> <textarea class=" required paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_assigned_groups_850773]" id="helpdesk_ticket_custom_field_cf_assigned_groups_850773"> </textarea> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_approving_manager_850773-label " for="helpdesk_ticket_cf_approving_manager_850773">Approving Manager</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_approving_manager_850773]" id="helpdesk_ticket_custom_field_cf_approving_manager_850773" /> </div> </div>
Product
...
AD Import
BankRec
BWL
Mass Billing
New User Request
Parallels Client
Payment Importer
RefundTrac
Report Manager
SMIGL
Tax Client
Tax Office 4
VIT
Web
Other - Not Listed
<div class="control-group ticket_section"> <label class=" control-label cf_tax_account_number_850773-label " for="helpdesk_ticket_cf_tax_account_number_850773">Tax Account Number</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_tax_account_number_850773]" id="helpdesk_ticket_custom_field_cf_tax_account_number_850773" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_tax_account_number_850773-label " for="helpdesk_ticket_cf_tax_account_number_850773">Tax Account Number</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_tax_account_number_850773]" id="helpdesk_ticket_custom_field_cf_tax_account_number_850773" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_tax_account_number_850773-label " for="helpdesk_ticket_cf_tax_account_number_850773">Tax Account Number</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_tax_account_number_850773]" id="helpdesk_ticket_custom_field_cf_tax_account_number_850773" /> </div> </div>
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Medium
High
Urgent
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